Janfaz is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the Personally Identifiable Information (PII) of our customers. PII, as described in US privacy law, refers to information that can be used to identify, contact, or locate a person, or to identify an individual in context. Please read our Privacy Policy carefully to understand how we collect, use, protect, or otherwise handle your information.

What Information Do We Collect?

We collect the following types of information when you interact with our website:

  • Automatically collected data: Information such as your device’s Operating System (OS), IP address, browser type, and website usage.
  • Purchase history: Information about your purchases or content used on the website.
  • Personal information: When you sign up, place an order, or contact us, we may collect your name, email address, shipping address, and contact details.
    We retain your information for as long as required by law or for business purposes. If you sign up for our newsletters or marketing communication, we may use your data to inform you about products, services, promotions, and updates.

When Do We Collect Information?

We collect information when you:

  • Register on our website
  • Place an order or inquire about our products
  • Subscribe to our newsletter
  • Participate in surveys or promotions
  • Use our live chat, social media, or customer support services
  • Leave feedback or review products

How Do We Use Your Information?

We use your information to:

  • Personalize your shopping experience
  • Improve our products and website functionality
  • Process orders and transactions efficiently
  • Provide customer support and respond to your inquiries
  • Communicate with you regarding promotions, new products, and services
  • Prevent fraudulent or unauthorized activities
  • Collect ratings and reviews for our products and services

Your Rights

You have the right to:

  • Request a copy of the personal data we hold
  • Request updates or corrections to your data
  • Request the deletion of your data if it’s no longer needed for business purposes
  • Opt out of marketing communications at any time by contacting us or using the “unsubscribe” option in our emails

How Do We Protect Your Information?

We take data security seriously. Your information is processed through secure networks and is accessible only to authorized personnel. Sensitive information, such as payment details, is encrypted using Secure Sockets Layer (SSL) technology. We do not store credit card information on our servers; all transactions are handled by secure third-party providers.

Do We Use Cookies?

Yes, we use cookies to enhance your shopping experience. Cookies help us remember your preferences, process orders, and analyze website traffic. You can adjust your cookie settings through your browser. Please note that disabling cookies may limit some website features.

Newsletter

If you subscribe to our newsletter, we will use your email address to send periodic updates about our products and services. You can opt out at any time by clicking the “unsubscribe” link in any email.

Third-Party Disclosure

We may share your data with third-party service providers, such as payment processors and shipping companies, to fulfill your orders. These parties are contractually obligated to protect your information and only use it as necessary for their services.

Third-Party Links

Our website may include links to third-party sites. These sites have separate privacy policies, and we are not responsible for their content or privacy practices.

Google and Advertising

We use Google services for advertising and analytics. Google may use cookies to serve ads based on your browsing history. For more information about Google’s privacy practices, visit their policy page.

Children’s Privacy

We do not knowingly collect data from children under 13. If we discover that we have collected such information, we will delete it immediately. If you believe we may have information from or about a child under 13, please contact us.

Changes to This Policy

We may update this Privacy Policy periodically. By continuing to use our website after any changes, you agree to the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at[email protected].